Privacy

Short version

• We collect as little as we can.
• The software sends no data. Schedule Link checks its license file on your computer and makes no network connections. It sends no usage telemetry, no file contents and no machine details to us or anyone else.
• We do not see your drawings, models, schedules or notes. The software works on your files on your computer. It does not upload them.
• Payment is handled by Paddle.com, our reseller and Merchant of Record. We never see your full card number.
• We do not sell or share your personal information for advertising.

1. Purchases (through Paddle)

Paddle.com is the Merchant of Record for all our orders. Paddle collects your name, email, billing address, company name, tax ID (if you give one) and payment details. It uses them to take payment, calculate tax, prevent fraud and issue receipts and invoices. Paddle's own privacy notice applies to that data: paddle.com/legal/privacy.

Paddle shares with us your name, email, company name, country, what you bought, the price and the order number. We use this to create and email your license file, provide support and updates, handle refunds, and keep business and tax records. Your name and company are written into your license file, so they appear in the software's About / License window on your computer.

2. This website

This site sets no cookies and loads no analytics, trackers, third-party fonts or advertising. The hosting provider (Cloudflare) keeps standard server logs, such as IP address, browser type and requested page, for security and operations.

The Pricing and Schedule Link pages load Paddle's checkout script from Paddle's servers only once the store is open and you point at or select a Buy button. From then on, Paddle's privacy notice covers what the checkout collects, including any cookies Paddle uses for the checkout and fraud prevention.

3. The software

• Schedule Link makes no network connections. There is no activation server, no license server, no update check and no telemetry.
• The license check reads the license file on your computer and verifies its signature locally.
• The trial start date is stored on your computer only.
• The software writes a log file on your computer. It stays on your computer unless you choose to send it to us.

If a later version adds any network feature, such as an optional update check, we will describe it here first. Any telemetry would be optional and off until you turn it on.

4. Logs and files you send for support

If you email a log, screenshot or sample file:

• it may contain file paths, file names, project names or folder names;
• please remove anything confidential before sending; and
• we use it only to fix your problem and improve the software, and we delete it within 90 days after the issue is closed.

Please do not send real project files unless you have the right to share them. A small made-up file that shows the problem is best.

5. Email

If you email us, we keep your message and our reply so we can help you and keep the record of your license. We do not send marketing email unless you ask for it, for example by asking to be told when a product launches.

6. Who we share data with

Only with service providers who help us run the business, and only what they need:

We may also share data if the law requires it, to protect our rights, or as part of a sale or merger of our business (the buyer would be bound by this policy).

7. How long we keep it

• Order, invoice and license records: as long as tax and accounting law requires, and for as long as the license may be used, so we can reissue a lost license file.
• Logs and support files: deleted within 90 days after the issue is closed.
• Support emails: up to 3 years.

8. Security

We use reasonable measures to protect the data we hold, such as encrypted connections and access controls. No system is perfectly secure.

9. Where data is processed

We are based in the United States. Our providers may process data in the United States and other countries. If you are outside the United States, your data will be transferred to the United States.

10. Your choices and rights

You can ask us to tell you what personal information we hold about you, correct it, delete it (we may need to keep order records for tax law), or stop using it for a purpose you object to. Email support@selfsamelabs.com. We will reply within 30 days. Depending on where you live (for example the EU, UK, or some U.S. states), you may have more rights under local law, including the right to complain to your data protection authority. We will honor those rights. For payment data held by Paddle, you can also contact Paddle directly.

11. Children

The software and website are for professionals. We do not knowingly collect data from children under 16.

12. Changes

If we change this policy, we will post the new version here with a new effective date. If we make a major change, such as adding any network feature to the software, we will tell customers by email or in the software before it takes effect.

13. Contact

Selfsame Labs LLC
support@selfsamelabs.com
Registered address to be added at launch